Digital services, creative packs, and templates provided by Crezic (“Provider”) are sold and delivered exclusively as digital products. By purchasing and using these services, you agree to be bound by this Fulfillment Agreement. Crezic reserves all rights not expressly granted to you under this Agreement.
a. Scope of Services: Crezic provides fulfillment of digital creative services including ready-made templates, custom designs, animated creatives, social media assets, website banners, and related digital deliverables. All services are delivered electronically. Crezic does not provide physical goods or shipping.
b. Delivery of Services: Once payment has been received and confirmed, services will be fulfilled by email, secure download, or other digital means designated by Crezic. Delivery timelines may vary based on the package purchased and the Client’s responsiveness in providing required information. Failure to provide accurate details or timely feedback may result in delays for which Crezic is not responsible.
c. Client Responsibilities: You agree to provide all necessary project details, files, and references required for completion of services. You are responsible for ensuring that information submitted is accurate and complete. Delays or incomplete fulfillment caused by missing information will not entitle you to refunds or credits.
d. Acceptance of Deliverables: Deliverables will be sent digitally, and you are expected to review them promptly. If no feedback or concerns are raised within three (3) business days of delivery, the deliverables will be considered accepted and fulfillment completed.
e. No Refunds or Credits: All purchases from Crezic are final. No refunds, no partial credits, and no cancellations will be provided once payment has been made. By completing a purchase, you acknowledge that Crezic’s services are digital, require immediate allocation of resources, and cannot be returned or exchanged.
f. Revisions: Service packages may include a defined number of revisions, as stated at the time of purchase. Additional revisions beyond the agreed limit may be subject to additional charges. Revisions must be requested within seven (7) days of delivery.
g. Ownership and Intellectual Property: Upon fulfillment and acceptance of services, you are granted a limited right to use the deliverables for your own business or personal purposes. All designs, templates, and creatives remain the intellectual property of Crezic until full payment is received. Unauthorized distribution, resale, or claiming ownership of Crezic’s materials is strictly prohibited.
h. Termination: Crezic may terminate this Agreement or suspend fulfillment of services if you breach its terms, misuse deliverables, or engage in unauthorized distribution of Crezic’s intellectual property. Termination does not entitle you to any refunds or credits.
i. No Warranty: Fulfilled services are provided “as is” and “as available.” Crezic makes no warranties, express or implied, regarding fitness for a particular purpose, suitability, or expected results. Crezic does not guarantee that deliverables will be error-free or meet subjective expectations.
j. Limitation of Liability: To the maximum extent permitted by law, Crezic shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or opportunities, resulting from the use of or reliance on fulfilled services. Crezic’s total liability shall not exceed the amount actually paid by you for the specific service fulfilled.
k. Entire Agreement: This Fulfillment Agreement constitutes the complete understanding between you and Crezic regarding the purchase and fulfillment of digital services. No modification or amendment shall be valid unless issued in writing by Crezic.